Room cleaning, when the guest wants it.
Your guests use a QR code in their room to choose whether they would like a clean, fresh towels or something else entirely tomorrow. Your housekeeping team plans with real requests instead of routine – and saves every stayover clean nobody needs.
A service your guests are glad to hear about.
Forty seconds at the front desk: how your team presents birdiebook as an extra service – with a clear benefit for the guest, the environment and a local project.
- More choice: cleaning, fresh towels or peace and quiet – right from the room
- Every skipped clean saves water, energy and laundry
- Optional: the hotel donates to a local project for every room not cleaned
Stayover often means: cleaning out of habit.
Many guests staying several nights don't need a full room clean every day – but they are rarely asked. birdiebook asks. Friendly, bilingual, with no app and no sign-up.
- Guests decide by the evening before – cleaning, towel change or an individual request.
- In the morning, housekeeping sees what is really needed – sorted by floor.
- Fewer working hours, less laundry, chemicals, water and energy – with the same or better guest satisfaction.
- Optional: for every room not cleaned, the hotel donates to a project of its choice.
Three steps to housekeeping on request
No hardware, no app for guests, no interface required. Add your rooms, print the table tents, get started.
Service table tent with QR code
Design the table tent in your hotel's look with the table tent designer. birdiebook creates a unique, secure QR code for every room – print-ready as a PDF.
The guest chooses
Scan, tap a service, done. Hotel and room are recognised automatically. Instant confirmation in German and English – changes or cancellations possible until the evening.
Housekeeping plans
All requests in the dashboard, sorted by floor, with status at a click. Every morning the daily list arrives as a PDF by e-mail – also on tablet and phone.
You clean every day? Let guests opt out – and say thank you.
Not every hotel wants to switch to cleaning on request. With birdiebook, daily cleaning stays your standard: guests who want to skip it simply say so via QR code – and receive a thank-you voucher right on their phone. A drink at the bar costs you far less than a clean including laundry.
Housekeeping on Demand
Guests order what they need: cleaning, fresh towels or a request of their own. You clean what is wanted.
Ideal for hotels that want to save consistentlyDaily cleaning – guests opt out
Your standard stays. Guests skip cleaning via QR code entirely or choose partial service, e.g. fresh towels only – and receive a voucher.
Ideal for premium hotels with a bar or restaurantSwitch with one click in the admin area – same service table tents, same QR codes.
The guest opts out
Scan the QR code, tap “No cleaning tomorrow” or “Fresh towels only” – done. In English and German, no app, no sign-up.
Voucher on the phone
Right after sending: a personal voucher with QR code and expiry date – one tap adds it to Apple Wallet or Google Wallet, or simply take a screenshot.
Scan & redeem
Your team scans the voucher at the bar with the scanner app on a tablet or phone. One tap on “Redeem now” – and the voucher is used up.
An incentive that works
A small thank-you motivates far more guests to skip cleaning. The maths works: cleaning and laundry cost many times the price of a drink.
Guests at your bar
The voucher brings guests to your bar, café or restaurant – and it rarely stays at one drink. A saved clean turns into extra revenue.
Apple & Google Wallet
The voucher sits where guests keep boarding passes and tickets – in your brand colour, with QR code and expiry date.
Unique & secure
Every voucher is unique, can be redeemed only once and expires on the date you set. If the guest withdraws the opt-out, the voucher becomes invalid automatically.
Counted & reported
Issued, redeemed, expired, redemption rate and value – per month, with CSV export. Opt-outs feed into the sustainability report and the donation.
Scanner app included
Runs in the browser on any tablet or phone – add it to the home screen and you are done. Sign in with hotel code and PIN – no user accounts needed for temporary staff.
What does a stayover clean cost that nobody needs?
The cost calculator shows what cleaning on request saves. Defaults: 100 rooms, 75 % occupancy, 30 % stayover, €10 net per room clean, €3 net hotel laundry and a request rate of 30 %. Change any value – calculate with your own figures.
| Occupied rooms per night | 75 |
| of which stayover per night | 22.5 |
| Stayover nights per year | 8,213 |
| of which with a cleaning request | 2,464 |
| Cost per clean (cleaning + laundry) | €13.00 |
| Savings per year | €74,734 |
Example calculation based on the values entered (net, 365 nights) – not a guarantee. How many guests request a clean depends on length of stay, guest mix and communication in your hotel, among other things. With birdiebook you see the actual request rate in the reports from day one.
Clean less. Achieve more.
Guests happily skip the daily clean – when they know what it is for. With birdiebook your hotel passes part of the savings on to an environmental or social project in your region. “The hotel saves” becomes “together we do something good”.
What guests see when ordering:
… and on the service table tent below the QR code: “Doing good together” with project and amount.
Relieve the environment
Every skipped clean saves water, cleaning agents, energy and laundry – with no loss of comfort, because fresh towels are still available on request.
Help locally
You choose the project and the amount per room – for the whole hotel company, a brand or a single hotel. Ideally a project right on your doorstep.
Report transparently
Every month your sustainability report arrives by e-mail: water, CO₂, hours gained and donation – explained vividly. Ideal for management, your team, social media and guest communication.
Show what your guests achieve.
Every month the report arrives automatically by e-mail – as a PDF for management, owners, team notice board and social media. Not tables to analyse, but a story worth telling:
- Water in bathtubs – “6,480 litres, 43 full bathtubs”
- CO₂ in car kilometres and trees – “as much as 35 trees absorb in a year”
- Time for guests – hours and shifts gained for your team
- Your donation – for your local project, transparent for guests
- Real figures – from your guests' requests, with your own assumptions
Example: one month's sustainability report of a 60-room hotel (German).
From the service table tent to the daily list
A tour of birdiebook – from the perspective of the guest, the front desk and housekeeping. The video is narrated in German.
Everything your team really needs
Housekeeping dashboard
All requests by floor, with name, service and notes. Status at a click, date ranges via the calendar, cancelled requests are not counted.
Front desk quick entry
Enter requests on the phone or at the desk – for several days at once. Print a confirmation for the guest or send it by e-mail.
Table tent designer & QR codes
Service table tents in your own design with logo and texts. One secure QR code per room, print-ready as a PDF in several formats.
Daily list by e-mail
Automatically every morning – sent in your hotel's name, with a print-friendly PDF checklist, also in black and white.
Reports & exports
Request rate, services, weekdays, donations – per hotel and period. Export to CSV, Excel and PDF.
Roles, several hotels, two languages
Hotel company, brands, regions and hotels on one platform – with clear roles from front desk to management. The staff app runs in German or English, per hotel or per user.
Dashboard: all of today's requests by floor, status at a click. (Screenshots show the German interface.)
Front desk: enter requests for several days in seconds, with all of today's requests on the right.
Reports: request rate, services and donations per period – with PDF and Excel export.
Daily list as PDF: print-friendly, by floor, with boxes to tick off.
Service table tents in DL format – one table tent per room, each with its own QR code.
Dashboard, front desk and administration also work on tablet and phone.
Up and running in 20 minutes. No appointment.
Register, set up, train your team, book – all online and at your own pace. The first 30 days are free, no payment details required.
Register
Hotel, number of rooms and billing address – two minutes. Your access is ready right away, protected by two-factor login.
Set up
The setup assistant creates your rooms in one step, generates the service table tents and invites your team by e-mail.
Train your team
Online training per role – housekeeping, front desk, admin – with pictures and three check questions. About 5 minutes.
Book
Choose the monthly or yearly plan and pay by SEPA direct debit, credit card, PayPal or bank transfer. Invoices arrive by e-mail.
- billed monthly in advance
- cancellable with one month's notice to the end of a month
- at least €129 per hotel and month
- billed yearly in advance
- 12-month term, renews for 12 months unless cancelled one month before the end
- switch any time yourself in the app
All prices plus VAT. You manage plan, payment method and invoices yourself under “Payment & invoices”. All prices
The registration form is in German – just fill it in, the app itself is also available in English.
Data-minimal. Hosted in Germany.
No app, no account
Guests need neither an app nor a registration. The QR code opens their room's page directly.
Minimal data
Only what the request needs. Free text and names are anonymised automatically after 30 days.
Hosted in Germany
Servers and database in German data centres, no transfer to third countries, no tracking.
Secure access
Invitations by e-mail, personal passwords following current rules, optional two-factor sign-in.
Try it in our demo hotel.
“Hotel am Stadtpark” is a fully set-up example hotel with 32 rooms, requests for today and tomorrow and three weeks of history.
- Dashboard, front desk and administration with real functions
- Enter requests, change status, design table tents, export lists
- You can't break anything – the demo hotel is reset every night
- Free and without obligation, personal access by e-mail